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Updated 11/03/08
Craft Tip: Cross Stitch Gridding
 
 
 
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Cross Stitch Questions
 
For information regarding shipping, orders, returns etc. please refer to our general information page.
 
How do I view the items most recently added to your store?
Select the category your want to view, for example Cross Stitch/Samplers and Sayings. Directly above the listed products is a box titled Order By. Select Newest from that list.
 
What does it mean that some of your cross stitch items are used?
 
We are not a standard retail store. We purchase our inventory from stores that have gone out of business or have overstock and also from individuals.
 
Because we purchase from secondary sources some of our inventory is older, out of print or harder to find. It also will vary in condition. We describe the condition of each of our items. For more information on cross stitch conditions click here. Please contact us with questions regarding condition prior to ordering.
 
I saw a leaflet on your site that I wanted but now it's not there?
 
Because we purchase from a variety of secondary sources we never know what we will have in stock from one day to the next. Very often we will have only a single copy of a cross stitch item at a given time. 
 
If you saw something that is now gone - it most like was sold and we no longer have another. We may or may not get it again  - we don't know.
 
We can add you to a watch list - but can't guarantee when or if the item will be in stock again.
 
Are items stored in a smokey environment?
 
The inventory we offer is stored in a smoke-free environment. Please keep in mind however that the some of our items are purchased second-hand and we can not guarantee that everything came from as clean of an environment. However - we do take care in purchasing items and do not knowingly purchase items that may have been stored where people smoke. If an item does have a smoky odor it will be mentioned in the condition description.
Rarely the older cross stitch books may have a musty odor depending on how they have been stored. Again - if this applies we will try to mention it in the condition description. 
 
I'm interested in selling cross stitch items - do you buy?
 
We do occassionally purchase individual collections and store inventory.
 
Note: We do not buy any merchandise that has been stored in a home or building where people are allowed to smoke - even if they are not allowed to smoke in the room where the items are stored. No exceptions.
 
We pay 25% of retail (75% off) for NEW CONDITION STORE inventory. We are only interested in cross stitch at this time.
 
For personal collections please contact us. We will pay up to 20% of retail (80% off) depending on the condition and age of your collection. Factors to consider
  • Are most of the items prior to 1995
  • Is there writing or highlighting
  • Is there excessive wear, folding creases, stains etc.
  • Items from a home or building where people smoke are NOT accepted.
  • Items with mildew stains or musty odor are not accepted.
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