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Other FAQ

Do you offer free shipping?
Yes - free shipping within the United States is available on all orders totally $35 or more.

How do I use a promotion/coupon code?
Some of our promotions require a coupon. If you have a coupon code you may enter it during checkout or at any time you view your cart. Coupons will not be applied if conditions are not met. For example if you use the coupon FREECHART without first adding three charts to your cart, the free chart selection will not be applied.
Do you charge tax?
Sales tax of 7% is charged to all IOWA sales.
Do you have a store I can visit?
No - Cobweb Corner is an online only shop.
What Payment Methods are accepted?
  • PayPal
  • Credit Card (Visa, Mastercard, Discover, American Express)
  • Amazon Pay
I placed an order but no one got back to me - Why?
We do our best to respond to every inquiry or question sent to us. The main reason we may not get back to you is because we can't.  Almost always this is because the email provided is incorrect or our emails to you are being blocked or sent to a JUNK/SPAM folder.
Depending on how sensitive your SPAM filtering is it may be blocking our responses. Make sure that email from domain is always accepted by your email program.
If you think we may have missed you because of an invalid email, either submit another order with the correct email address, or  contact us directly. You may want to provide your phone number and we will try to call you if our emails are not getting through to you.